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On Feedback

March 31, 2008

Recently I was confronted with a difficult decision regarding the comments section of this blog.  A very negative comment was placed for approval to be placed on the site.  It was written by “anonymous” and  went on to express some very negative opinions of LUCRUM.  At first, I approved the comment, and quickly posted my response - trying to be as diplomatic and objective as possible.  Then I changed my mind, and took both down.  Why?  “Isn’t blogging supposed to be about freedom of expression, taking the good with the bad, and engaging in meaningful dialog.”  Yes.  It is about that.  I believe that this site is absolutely about that.  Negativity and criticism can actually serve to make us stronger by opening our eyes to areas where improvement is required.  It is through these criticisms that we are able to learn and grow.  Without a voice of dissent, there is a danger of, as the author put it, sitting around singing Kum Ba Ya.  Criticism is welcome.

The reason for taking the post down had nothing to do with a criticism of LUCRUM, but rather the author’s use of specific client information and private information about former employees.  I am not alright with that type of content on the site.  Unless, that is, you can convince me otherwise.    I welcome comments.  I prefer when people own them by attaching their name, but anonymous is allowed.  Constructive criticism is welcome.  However, I ask that if you comment, please do so respectfully.  Thoughts?

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Written by DAVIDeBOWMAN · Filed Under LUCRUM News 

Comments

3 Responses to “On Feedback”

  1. David Cordas on March 31st, 2008 11:44 am

    Constructive criticism is good and bad just like constructive praise is good and bad. It shows us that what we are doing is being noticed. How often do we assume what we are doing is ok with others because “no news is good news”. I for one, don’t agree with this perspective and prefer that some be vocal back to me in some sense (verbal, written, etc.). However, with feedback, one should also assume the role of accountability. Without it, one’s comments are easily taken without merit. If you have something good to say, give someone the chance to say “thank you”. Likewise, if you have a differing opinion or criticism, please allow for a rebuttal to your perspective. All I ask is that you give me/us a chance to speak back to you. Thanks.

  2. Matt Torborg on April 1st, 2008 1:33 pm

    my 2 cents: this site is no place for slanderous remarks. This is supposed to be a professional website. I didn’t get a chance to read the stuff that was taken down…but if it did include personal and/or client sensitive material…we HAD to take it down from a purely legal viewpoint. …not too different from when eBay removes feedback from it’s website when it’s against policy.

  3. John on April 4th, 2008 8:57 am

    I agree that discretion is in order. My take is that ax-grinding is not criticism, constructive or otherwise.

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