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	<title>TheFutureValueofBusiness.com</title>
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	<link>http://thefuturevalueofbusiness.com</link>
	<description>We know how to think, not just what to think.</description>
	<pubDate>Fri, 16 May 2008 14:36:32 +0000</pubDate>
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		<itunes:summary>We know how to think, not just what to think.</itunes:summary>
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		<itunes:category text="Society &amp; Culture"/>
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			<itunes:name></itunes:name>
			<itunes:email>dbowman@lucruminc.com</itunes:email>
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			<title>TheFutureValueofBusiness.com</title>
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		<title>Oracle supports Microsoft</title>
		<link>http://thefuturevalueofbusiness.com/oracle-supports-microsoft.htm</link>
		<comments>http://thefuturevalueofbusiness.com/oracle-supports-microsoft.htm#comments</comments>
		<pubDate>Fri, 16 May 2008 14:29:58 +0000</pubDate>
		<dc:creator>Dave Cordas</dc:creator>
		
		<category><![CDATA[IT Consulting]]></category>

		<category><![CDATA[.NET]]></category>

		<category><![CDATA[database]]></category>

		<category><![CDATA[David Cordas]]></category>

		<category><![CDATA[Microsoft]]></category>

		<category><![CDATA[Oracle]]></category>

		<guid isPermaLink="false">http://thefuturevalueofbusiness.com/oracle-supports-microsoft.htm</guid>
		<description><![CDATA[I can&#8217;t tell you how many times I&#8217;ve been in conversations around the topic of &#8220;Oracle vs. Microsoft&#8221;. I&#8217;ve heard both sides of the story ranging from &#8220;SQL Server for mission critical operations…are you crazy!&#8221; to &#8220;Oracle costs me my first born child…year after year!&#8221;. While these discussions are often entertaining, the line delineating the [...]<script type="text/javascript">SHARETHIS.addEntry({ title: "Oracle supports Microsoft", url: "http://thefuturevalueofbusiness.com/oracle-supports-microsoft.htm" });</script>]]></description>
			<content:encoded><![CDATA[<p>I can&#8217;t tell you how many times I&#8217;ve been in conversations around the topic of &#8220;Oracle vs. Microsoft&#8221;. I&#8217;ve heard both sides of the story ranging from &#8220;SQL Server for mission critical operations…are you crazy!&#8221; to &#8220;Oracle costs me my first born child…year after year!&#8221;. While these discussions are often entertaining, the line delineating the two database giants is blurring by each subsequent release.</p>
<p>In my years consulting for LÛCRUM, I have worked for numerous clients that have had installations of both Oracle and Microsoft running in their environments. With recent statistics estimating that Oracle controls &gt;50% of the database market and Microsoft controlling &gt;50% of the server operating system market, are you surprised? SQL Server only runs on Microsoft. Oracle offers more operating system versatility. While you&#8217;ll see UNIX and Linux installations, Oracle&#8217;s ability to run on Microsoft remains strong and they are improving their functionality with respect to Microsoft development. Where might an Oracle database deployed on a Microsoft server make most sense? In the small and mid-sized business market (SMB). In the SMB market, Oracle has competitively priced versions such as Oracle Database Standard Edition and Standard Edition One.</p>
<p>So what advantages does running Oracle on Microsoft have to offer? First, Oracle has tight integration with Active Directory and Windows Security Framework. Items such as single sign-on and security via database role and Active Directory group fall into this category. Next, Oracle offers 32-bit and 64-bit versions. In the 32-bit version, Oracle is able to utilize up to 3GB (out of a 4GB O.S. maximum) of system memory for database use. Finally, Oracle has also been working on enhancing its ability to integrate with the Windows development suite, specifically Visual Studio 2008. Oracle supports .NET in 3 ways. The Oracle Data Provider for .NET leverages ADO.NET API and allows .NET applications to access Oracle data. These APIs should be familiar to most Microsoft developers. In addition, through an add-in (free for that matter), developers can work with Oracle services via Visual Studio 2005 (and 2008 as previously mentioned). Through the development suite, developers have access to various wizards to perform various database tasks (i.e. DDL), a procedure editor (for PL/SQL procedures, packages, and functions), a Debugger for runtime error interaction, and integrated help for items such as Oracle error reference, SQL, and PL/SQL user manuals. Lastly, Oracle has integrated .NET extensions directly inside the database. This allows developers to created stored procedures and functions using C# or VB.NET within Visual Studio. This code can then be deployed to the database and referenced wherever a stored procedure or function is permitted.</p>
<p>Oracle has shown it is advantageous to offer solutions that fit neatly into an operating system that controls the majority of the server market, even if that vendor also happens to be a major competitor in the database market. Offer a product that is extensible and easy to use with development GUIs is sure to give you a seat at the table when it comes to choosing a solution for your organization. That is precisely why Oracle supports Microsoft (most of the time &lt;grin&gt;).</p>
<p>Dave</p>
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		<item>
		<title>When Life Gets in the Way of A Great Blog Post</title>
		<link>http://thefuturevalueofbusiness.com/when-life-gets-in-the-way-of-a-great-blog-post.htm</link>
		<comments>http://thefuturevalueofbusiness.com/when-life-gets-in-the-way-of-a-great-blog-post.htm#comments</comments>
		<pubDate>Thu, 15 May 2008 20:57:56 +0000</pubDate>
		<dc:creator>Scott Felten</dc:creator>
		
		<category><![CDATA[IT Consulting]]></category>

		<category><![CDATA[Blog]]></category>

		<category><![CDATA[Business Intelligence]]></category>

		<category><![CDATA[Client Service]]></category>

		<category><![CDATA[Data Warehousing]]></category>

		<category><![CDATA[Scott Felten]]></category>

		<category><![CDATA[Service]]></category>

		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://thefuturevalueofbusiness.com/?p=126</guid>
		<description><![CDATA[If you&#8217;ve read any of my previous postings, you know that I put a lot of thought and detail into each of my blogs.  I have to say sorry that I&#8217;ve missed you all lately, but life has started to get in the way.  I have several partially complete.  But then&#8230;
This week [...]<script type="text/javascript">SHARETHIS.addEntry({ title: "When Life Gets in the Way of A Great Blog Post", url: "http://thefuturevalueofbusiness.com/when-life-gets-in-the-way-of-a-great-blog-post.htm" });</script>]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;ve read any of my previous postings, you know that I put a lot of thought and detail into each of my blogs.  I have to say sorry that I&#8217;ve missed you all lately, but life has started to get in the way.  I have several partially complete.  But then&#8230;</p>
<p>This week - Urgent priorities with my new client, Ipsos, and other major client needs are driving my time. I also have a member of my team in town from Newfoundland.</p>
<p>Last week - I started to come up to speed with Ipsos and had meetings all day each day.</p>
<p>Prior week - I was finishing my Data Strategy/Architecture role with Kroger which required me to max out each day.</p>
<p>But, at night&#8230; Had lots of family things going on&#8230;you know what it&#8217;s like trying to balance work/home life.  <img src='http://thefuturevalueofbusiness.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> !</p>
<p>I&#8217;ve got one finishing high school, one just finished her first year of college. Two proms. One 8th grade formal. One child going to Orlando for two weeks, another going to Destin for a week. Three awards ceremonies. One child with recent medical issues and blah blah blah and so on&#8230;.</p>
<p>So, I am trying to get back in to balance and expect to reach a proper rhythm again soon. Or my head will explode!  I miss you all and hope to post some great content soon.</p>
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		<title>Marketing in the Recommendation Age</title>
		<link>http://thefuturevalueofbusiness.com/marketing-in-the-recommendation-age.htm</link>
		<comments>http://thefuturevalueofbusiness.com/marketing-in-the-recommendation-age.htm#comments</comments>
		<pubDate>Thu, 15 May 2008 20:51:47 +0000</pubDate>
		<dc:creator>DAVIDeBOWMAN</dc:creator>
		
		<category><![CDATA[Culture]]></category>

		<category><![CDATA[Blog]]></category>

		<category><![CDATA[blogging]]></category>

		<category><![CDATA[Brand]]></category>

		<category><![CDATA[Branding]]></category>

		<category><![CDATA[Customer Loyalty]]></category>

		<category><![CDATA[Customer Service]]></category>

		<category><![CDATA[Employee Relations]]></category>

		<category><![CDATA[Evangelist]]></category>

		<category><![CDATA[Internet]]></category>

		<category><![CDATA[LUCRUM]]></category>

		<category><![CDATA[marketing]]></category>

		<category><![CDATA[Service]]></category>

		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://thefuturevalueofbusiness.com/?p=125</guid>
		<description><![CDATA[&#8220;Why on Earth would your company want a blog?&#8221;  &#8220;Aren&#8217;t you afraid of what people might say?&#8221;   &#8220;What about your brand?&#8221;  As the guy who championed the idea of the blog at LUCRUM, and regular blogging evangelist, I am asked this question almost daily.  My answer is simple.  &#8220;I [...]<script type="text/javascript">SHARETHIS.addEntry({ title: "Marketing in the Recommendation Age", url: "http://thefuturevalueofbusiness.com/marketing-in-the-recommendation-age.htm" });</script>]]></description>
			<content:encoded><![CDATA[<p>&#8220;Why on Earth would your company want a blog?&#8221;  &#8220;Aren&#8217;t you afraid of what people might say?&#8221;   &#8220;What about your brand?&#8221;  As the guy who championed the idea of the blog at LUCRUM, and regular blogging evangelist, I am asked this question almost daily.  My answer is simple.  &#8220;I trust our people to do the right thing.&#8221;</p>
<p>My coworkers at LUCRUM are smart - much smarter than I am.  I know that when they talk about technology, they are passionate about it.  They speak from experience and they speak from the heart.  They are sincere, and that is different.  They are interesting.  They are real.  They are the essence of &#8220;The Brand.&#8221;</p>
<p>I also trust the readers of the site.  They can smell disingenuous corporate speak from a mile away.   Yeah, I could hire professional writers to put together a brand strategy for our blog.  We could toil endlessly on the exact wording of every phrase - but why?  It would not be real.  It would not be different.  It would invisible.</p>
<p>Thankfully, it is real.  And&#8230; it is really fun to be involved with.</p>
<p>Just today, we were contacted by a talented IT Professional who was so moved by Andy Erickson&#8217;s LinkedIn profile and the honesty of the blog site that she sent in an amazing letter with her resume expressing her desire to join the LUCRUM team.</p>
<p>This is the result of conversation.</p>
<p>What we hope to achieve is not just conversation, but also recommendation.  In this day and age reputation is so important.  What you do is far more important than what you say you do.  What you do IS the marketing.  It is about customer service, employee relations, innovative thinking, and delivering real value for Clients each and every day.</p>
<p>We are working on building a tribe.  A loyal group of eager participants, fully engaged in the experience of LUCRUM.  We want to create evangelists.  We aspire to deliver greatness.  That aspiration lives in each of us, and thus the blog serves as the platform for sharing our honest hopes and dreams for the firm.  It is a metaphor for the business as a whole.  It is about being &#8220;recommendable&#8221;  or perhaps more properly put &#8220;remarkable.&#8221;</p>
<p>Are we there yet?  Nope.  But we have taken the steps necessary to start the journey.  Each and every day we learn.  Each and every day we evolve.  Hopefully, we listen, we grow, and we improve along the way.</p>
<p>Why blog?   Well if what we do is to solve business problems by using technology, than why not embrace technology to identify those problems and uncover the solutions?   Why not engage our people to drive innovation at every level of the organization?  Why not give everyone, including our clients and the world at large, a voice in the conversation.  Why not become recommendable?</p>
<p>Check out the link below for a great article about marketing in the recommendation age.</p>
<p><a href="http://www.thestreet.com/story/10416917/1/marketing-in-the-recommendation-age.html">Marketing in the Recommendation Age | Small Business Solutions - TheStreet.com</a></p>
<p><a href="http://sharethis.com/item?&wp=2.5&amp;publisher=f31b371e-2264-4948-a2dd-94f1fb2495c5&amp;title=Marketing+in+the+Recommendation+Age&amp;url=http%3A%2F%2Fthefuturevalueofbusiness.com%2Fmarketing-in-the-recommendation-age.htm">ShareThis</a></p>]]></content:encoded>
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		<item>
		<title>What is a Architect?</title>
		<link>http://thefuturevalueofbusiness.com/what-is-a-architect.htm</link>
		<comments>http://thefuturevalueofbusiness.com/what-is-a-architect.htm#comments</comments>
		<pubDate>Wed, 14 May 2008 13:20:24 +0000</pubDate>
		<dc:creator>Jeff Rollins</dc:creator>
		
		<category><![CDATA[IT Consulting]]></category>

		<category><![CDATA[Architect]]></category>

		<category><![CDATA[CinArc]]></category>

		<category><![CDATA[Cincinnati Programmers Guild]]></category>

		<category><![CDATA[Jeff Rollins]]></category>

		<category><![CDATA[Technical lead]]></category>

		<guid isPermaLink="false">http://thefuturevalueofbusiness.com/?p=124</guid>
		<description><![CDATA[ I attended the first meeting of the new Cincinnati Architect users group (CinArc) to find out the answer to this question. I have been struggling with this question for a long time. Since this was the first meeting, there was a lot of discussion about what the group should and should not be. Attendees did [...]<script type="text/javascript">SHARETHIS.addEntry({ title: "What is a Architect?", url: "http://thefuturevalueofbusiness.com/what-is-a-architect.htm" });</script>]]></description>
			<content:encoded><![CDATA[<p> I attended the first meeting of the new Cincinnati Architect users group (CinArc) to find out the answer to this question. I have been struggling with this question for a long time. Since this was the first meeting, there was a lot of discussion about what the group should and should not be. Attendees did not want a place to just sit and listen to speakers. They wanted a place to openly discuss the issues, challenges and technologies that come with the role of Architect. Yes, I said &#8216;role&#8217; not &#8216;title&#8217;. More on that later. The format of the meetings is still not totally decided, but the format of a &#8216;fish bowl&#8217; style of discussion group worked very well for last nights open discussion on this topic. It also kept the conversation on track and under control with 20+ people there.</p>
<p style="1;">What is a Architect? Is it the guy that wonders the halls with a chip on his shoulder and thinks he has all the answers … Yes. It is the guy who sit quietly in the corner cube and know how everything works … Yes. It is the guy that everyone looks to for technical leadership … Yes. Is it the guy<span style="yes;">  </span>who works with the business team and the development team to deliver a solution to a business need … Yes. I listened to a lot of opinions on what people considered a architect to be. Here are some of the qualities of an architect that come out in the meeting:</p>
<ul style="embed;" type="circle">
<li><span style="Verdana;">Knows the value of business and how to work with them to provide solutions</span></li>
<li><span style="Verdana;">Bridges the gap between business and IT</span></li>
<li><span style="Verdana;">See the &#8216;Big Picture&#8217; and keeps everything on course</span></li>
<li><span style="Verdana;">Advocates change ( In technology and business)</span></li>
<li><span style="Verdana;">Mentors</span></li>
<li><span style="Verdana;">Designs repeatable solutions</span></li>
<li><span style="Verdana;">Defines processes</span></li>
<li><span style="Verdana;">Creates conceptual solutions to prove concepts</span></li>
<li><span style="Verdana;">Codes</span></li>
</ul>
<p style="1;">These qualities can be boiled down into 5 compentencies of an architect</p>
<ul style="embed;" type="circle">
<li><span style="Verdana;">Technology</span></li>
<li><span style="Verdana;">Leadership</span></li>
<li><span style="Verdana;">Consulting</span></li>
<li><span style="Verdana;">Organizational Politics</span></li>
<li><span style="Verdana;">Business Stragegy</span></li>
</ul>
<p style="1;">Many companies use roles as titles to help define an individuals value to the company. I think this is where the definition of an architect gets confusing. It can be defined differently based on the company you are working for. A architect at small company A might only be considered a technical lead at large company B. People can be quick to say that they are an &#8216;Architect&#8217; because the title adds value to them within the company. It can also mean a higher pay scale and more respect, who doesn&#8217;t want that. This is partially how I defined an architect, but after last nights meeting I have a different view. Architect is a role that is played on a project. I might be a architect today on a project, a business analyst tomorrow and a coder the next day. Do I have the qualities and competencies of an architect? Yes (depending on who you ask). Should I have the title? No. I move from project to project in my consulting career and may serve as architect on a project or I might just be joining the team to help out with coding an application that has fallen behind schedule. I could even move to the database and being doing tables and stored procedures. The point to my rambling is that we should not define &#8216;What is a Architect&#8217; just based on technology, but define what are the qualities, skills and competencies of the individual that plays the roles of architect on a project.</p>
<p style="1;"><strong>Architect vs. Designer/Technical Lead</strong></p>
<p style="1;">This can be a tough distinction to make depending on the size of the company you work for. Smaller companies and projects will blur the line between the two just because there are not enough people to clearly define separate roles. I think the distinction between the two is made by the qualities of an architect listed above. An architect can do the technical lead role, but brings more to the table along the lines of business knowledge and the ability to understand what the business wants, work with them to find a solution and understand the costs and ROI involved in the solution.</p>
<p style="1;"><strong>Types of Architect</strong></p>
<p style="1;">This can also be tough distinction depending on the company or project. The meeting produced the following list of types:</p>
<ul style="embed;" type="circle">
<li><span style="Verdana;">Enterprise</span>
<ul style="embed;" type="disc">
<li><span style="Verdana;">Strategy</span></li>
<li><span style="Verdana;">Sees and understands the &#8216;Big Picture&#8217; for a company</span></li>
<li><span style="Verdana;">Oversees all applications and infrastructure</span></li>
<li><span style="Verdana;">Works with business leaders (CFO,CTO,CIO)</span></li>
</ul>
</li>
<li><span style="Verdana;">Solution</span>
<ul style="embed;" type="disc">
<li><span style="Verdana;">Oversees multiple applications and integration</span></li>
<li><span style="Verdana;">Develops solutions to meet business needs</span></li>
</ul>
</li>
<li><span style="Verdana;">Infrastructure</span>
<ul style="embed;" type="disc">
<li><span style="Verdana;">Servers and sever software such as Exchange</span></li>
<li><span style="Verdana;">Capacity planning</span></li>
</ul>
</li>
</ul>
<p><span style="Verdana;">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;</span></p>
<ul style="embed;" type="circle">
<li><span style="Verdana;">Data</span>
<ul style="embed;" type="disc">
<li><span style="Verdana;">Database and data</span></li>
</ul>
</li>
<li><span style="Verdana;">Business</span>
<ul style="embed;" type="disc">
<li><span style="Verdana;">Works with business to improve process and workflow</span></li>
</ul>
</li>
<li><span style="Verdana;">Application</span>
<ul style="embed;" type="disc">
<li><span style="Verdana;">Technical lead</span></li>
<li><span style="Verdana;">Coding standards</span></li>
<li><span style="Verdana;">Application specific detai</span></li>
</ul>
</li>
</ul>
<p style="1;">The separation between the top and bottom three is because the bottom three could all be considered part of the top three depending on the size of the company or project.</p>
<p style="1;">These are just my thought on what was discussed in the meeting. Maybe they helped you answer some questions. Maybe they raised more questions. What is a Architect? It will vary depending on who is defining it. To me an architect is a person who can wear many hats and work with business to clarify the &#8216;Big Picture&#8217; and create solutions that meet needs and provide value to the business. Don&#8217;t worry about achieving a title, worry about being good at your job whatever hat your wearing that day.</p>
<p style="1;"> </p>
<p style="1;">Thanks to Mike Levy, Leon Gersing and Joe Wirtley for an excellent meeting. Joe will be presenting &#8216;<span style="#393939;">Pragmatic Software Architecture and the Role of the Architect&#8217; at the May 21st </span>Cincinnati Programmers Guild meeting if you are interested. Check out their website for more info. <a href="http://cincypg.org/">http://cincypg.org/</a>.</p>
<p style="1;">Also checkout the Cincinnati .NET users group site for more information on the CinArc group and the new CinArc forum. <a href="http://cinnug.org/">http://cinnug.org/</a>. Hope to see you at the next meeting.</p>
<p style="1;"> </p>
<p style="2;"><span style="Verdana;">- Jeff</span></p>
<p style="1;"> </p>
<p style="1;"> </p>
<p style="1;"> </p>
<p style="1;"> </p>
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		<title>Tuesday and The Right Investments</title>
		<link>http://thefuturevalueofbusiness.com/tuesday-and-the-right-investments.htm</link>
		<comments>http://thefuturevalueofbusiness.com/tuesday-and-the-right-investments.htm#comments</comments>
		<pubDate>Tue, 13 May 2008 18:07:56 +0000</pubDate>
		<dc:creator>AndrewHamann</dc:creator>
		
		<category><![CDATA[Business &amp; Leadership]]></category>

		<category><![CDATA[Apple]]></category>

		<category><![CDATA[Community]]></category>

		<category><![CDATA[Community Service]]></category>

		<category><![CDATA[Corporate Giving]]></category>

		<category><![CDATA[Customer Service]]></category>

		<category><![CDATA[Philanthropy]]></category>

		<category><![CDATA[Service]]></category>

		<category><![CDATA[Social Responsibility]]></category>

		<category><![CDATA[Starbucks]]></category>

		<category><![CDATA[Tuesday Model]]></category>

		<category><![CDATA[United Way]]></category>

		<guid isPermaLink="false">http://thefuturevalueofbusiness.com/?p=123</guid>
		<description><![CDATA[Another week and another Tuesday is upon us, and that means another Tuesday blog.  This Tuesday I started off my day at Starbucks, talk about customer loyalty.  Planet Starbucks the cult of Apple, these companies owe a lot of their ascent to this very concept, (and a superior product their customers would say, [...]<script type="text/javascript">SHARETHIS.addEntry({ title: "Tuesday and The Right Investments", url: "http://thefuturevalueofbusiness.com/tuesday-and-the-right-investments.htm" });</script>]]></description>
			<content:encoded><![CDATA[<p id="jnm53" class="western" style="margin-bottom: 0.14in;"><span style="font-size: small;"><span style="font-family: Cambria,serif;">Another week and another Tuesday is upon us, and that means another Tuesday blog.  This Tuesday I started off my day at Starbucks, talk about customer loyalty.  Planet Starbucks the cult of Apple, these companies owe a lot of their ascent to this very concept, (and a superior product their customers would say, thus proving my point).  At any rate, Starbucks seemed like an appropriate place to get the wheels turning concerning customer loyalty.</span></span></p>
<p id="jnm56" class="western" style="margin-bottom: 0.14in;"><span style="font-size: small;"><span style="font-family: Cambria,serif;">Truth be told, I rarely ever go to Starbucks, and as a matter of fact don’t have a Mac but I see where their success lies. I digress though.  The reason that I was at Starbucks on this beautiful May morning was to meet Jill Morrison from The United Way.  She was outlining certain activities and going over the capabilities of the United Way, what they had to offer to the community, and more importantly how LUCRUM could get involved.</span></span></p>
<p id="jnm59" class="western" style="margin-bottom: 0.14in;"><span style="font-size: small;"><span style="font-family: Cambria,serif;">Many of us might think that charitable work is not related to customer loyalty at first but I assure it is.  In the modern era of Globalization, the flat world if you will, this “think globally and act locally” mantra is very pertinent concept.  Companies cannot and do not operate in a vacuum outside their communities, and if they do, the community will suffer and inevitably the company will too.  No, organizations are living entities that operate within a community, the community draws from the company and vice versa, it’ a symbiotic relationship, or at least it should be.</span></span></p>
<p><span style="font-size: small;"><span style="font-family: Cambria,serif;">Investing in the community around us indirectly benefits the company.  Like the old saying, “the rising tide raises all the ships” well, if our community is doing better, it can only help a business.  Moreover, those in the community will take notice and see that the company is not just trying to sell them something.  Then they will realize that the company is just as invested in the community future as they are, and thus they will invest back into the company.  It all comes back down to the Tuesday Model really.  This part gets to the backbone of every relationship, which if you remember is trust.  Beyond the good feeling we all get from helping others out, charitable works foster trust.   Our customers will understand then that we are invested in their community, because we are meeting their expectations of giving back.  Everything is integrated, the Milton Friedman concept that business sole responsibility is to maximize shareholder value is outdated and too simplistic.  If we dehumanize ourselves then our customers won’t be able to relate.  You can’t be loyal to what you can’t relate to.  Investing back in the community feels right because it is right.  It makes economic and social sense, and I am glad to see LUCRUM committing to such causes.<br />
</span></span></p>
<p><a href="http://sharethis.com/item?&wp=2.5&amp;publisher=f31b371e-2264-4948-a2dd-94f1fb2495c5&amp;title=Tuesday+and+The+Right+Investments&amp;url=http%3A%2F%2Fthefuturevalueofbusiness.com%2Ftuesday-and-the-right-investments.htm">ShareThis</a></p>]]></content:encoded>
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		<title>So why are people flocking to SharePoint 2007?</title>
		<link>http://thefuturevalueofbusiness.com/so-why-are-people-flocking-to-sharepoint-2007.htm</link>
		<comments>http://thefuturevalueofbusiness.com/so-why-are-people-flocking-to-sharepoint-2007.htm#comments</comments>
		<pubDate>Tue, 13 May 2008 03:18:02 +0000</pubDate>
		<dc:creator>Raveen Rajavarma</dc:creator>
		
		<category><![CDATA[IT Consulting]]></category>

		<category><![CDATA[Collaboration]]></category>

		<category><![CDATA[MOSS]]></category>

		<category><![CDATA[SharePoint]]></category>

		<category><![CDATA[SharePoint 2007]]></category>

		<guid isPermaLink="false">http://thefuturevalueofbusiness.com/?p=122</guid>
		<description><![CDATA[By flocking, I mean that “the vast majority of enterprises — 96% — are considering, planning on, in the process of, or have already completed deploying at least some part of Microsoft Office System server software. And most of those — 87% — plan to implement or upgrade to Microsoft Office System server software within [...]<script type="text/javascript">SHARETHIS.addEntry({ title: "So why are people flocking to SharePoint 2007?", url: "http://thefuturevalueofbusiness.com/so-why-are-people-flocking-to-sharepoint-2007.htm" });</script>]]></description>
			<content:encoded><![CDATA[<p class="RRArchDocBodytext" style="6pt 0in;"><span style="Calibri;">By flocking, I mean that “the vast majority of enterprises — 96% — are considering, planning on, in the process of, or have already completed deploying at least some part of Microsoft Office System server software. And most of those — 87% — plan to implement or upgrade to Microsoft Office System server software within the next 12 months” <span style="yes;"> </span>and that’s from Forrester (see the <strong>free</strong> Forrester research document titled “<span class="MsoIntenseReference"><a href="http://www.forrester.com/Research/Document/Excerpt/0,7211,45693,00.html"><span style="accent2;"><strong>Topic Overview: Microsoft Office SharePoint Server 2007</strong></span></a></span>”, by Kyle McNabb and Rob Koplowitz, dated <strong>April 24, 2008</strong>)!</span></p>
<p class="RRArchDocBodytext" style="6pt 0in;"><span style="Calibri;">It’s easy to see why SharePoint 2007 is such a strong contender in the enterprise collaboration space, when you realize that it combines messaging, social computing, real time collaboration and virtual team workspaces.</span></p>
<p class="RRArchDocBodytext" style="6pt 0in;"><span style="Calibri;">I am currently working on developing a plan and strategy for collaboration for a client and it’s all about leveraging the power of Microsoft Office SharePoint Server 2007 (SharePoint 2007) to increase employee productivity and connect seamlessly to people, knowledge and data to help employees make better informed decisions so that they can serve their customers more effectively. </span></p>
<p class="RRArchDocBodytext" style="6pt 0in;"><span style="Calibri;">SharePoint 2007 provides blogs and wikis as site templates so that you can easily create those as needed. The People Finder can help you locate people based on different directory level attributes and the neat thing is you can find people based on skills or expertise that they have specified in their user profiles. People and group lists are readily accessible depending on user privileges and presence information is available as well. Real Time Presence and Communication is enabled wherever the real-time presence smart tag icon displays. In conjunction with Live Meeting 2007, Office Communications Server 2007 and Office Communicator 2007, this makes for a very powerful collaboration tool. </span></p>
<p class="RRArchDocBodytext" style="6pt 0in;"><span style="Calibri;">In the messaging space, the tight integration between Outlook 2007, Exchange 2007 and SharePoint 2007 allows you to take offline an entire library so you can work disconnected from the network. Also your SharePoint tasks can display right alongside your Outlook tasks. Alerts that you set up on your SharePoint site automatically send you email notifications. Discussion boards are email enabled so users can save their email as part of a threaded discussion. Also, lists and libraries can be email enabled so as to allow users to email a document directly into a library. There is an RSS viewer web part with which you can subscribe to an RSS feed. Furthermore, every list and library in SharePoint 2007 is RSS enabled, so you can subscribe to the contents of a list or library via RSS.</span></p>
<p class="RRArchDocBodytext" style="6pt 0in;"><span style="Calibri;">When it comes to virtual team workspaces, SharePoint 2007 provides several different site templates out of the box. Apart from this, Microsoft has released 40 site templates that cater to commonly used functionality such as vacation scheduling, contacts list management, etc. Furthermore, it is very easy to create a custom site template – once you configure your site to work just the way you want, you can easily save that as a site template so you can now reuse that as needed. These virtual team workspaces provide a repository for lists of items, libraries of documents, announcements, online calendars, surveys, task and issue lists, project tasks list with Gantt chart functionality, and task coordination using simple workflows. Lists and libraries can enforce security at the item level and they also provide versioning, explicit check in/check out, content approval before publishing, etc.<span style="yes;">  </span>These team workspaces can be also be secured at an individual or group level. SharePoint 2007 makes it possible to easily create no-code, declarative, sequential workflows based on business rules using the SharePoint Designer 2007 tool. Combine SharePoint 2007 with Groove 2007 for collaborating across organizational boundaries, whether connected or offline and now you have an even more compelling scenario of use. </span></p>
<p class="RRArchDocBodytext" style="6pt 0in;"><span style="Calibri;">So all in all, it makes sense that the adoption of SharePoint 2007 is so pervasive!</span></p>
<p><a href="http://sharethis.com/item?&wp=2.5&amp;publisher=f31b371e-2264-4948-a2dd-94f1fb2495c5&amp;title=So+why+are+people+flocking+to+SharePoint+2007%3F&amp;url=http%3A%2F%2Fthefuturevalueofbusiness.com%2Fso-why-are-people-flocking-to-sharepoint-2007.htm">ShareThis</a></p>]]></content:encoded>
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		<title>Get a handle on Unstructured Data</title>
		<link>http://thefuturevalueofbusiness.com/get-a-handle-on-unstructured-data.htm</link>
		<comments>http://thefuturevalueofbusiness.com/get-a-handle-on-unstructured-data.htm#comments</comments>
		<pubDate>Thu, 08 May 2008 18:37:00 +0000</pubDate>
		<dc:creator>Dave Cordas</dc:creator>
		
		<category><![CDATA[IT Consulting]]></category>

		<category><![CDATA[David Cordas]]></category>

		<category><![CDATA[FILESTREAM]]></category>

		<category><![CDATA[LUCRUM]]></category>

		<category><![CDATA[Microsoft]]></category>

		<category><![CDATA[SQL Server 2008]]></category>

		<category><![CDATA[Unstructured Data]]></category>

		<guid isPermaLink="false">http://thefuturevalueofbusiness.com/?p=120</guid>
		<description><![CDATA[One of the big topics in data management these days is Unstructured Data.  What is it?  Word documents, spreadsheets, video, images, email, and instant messaging are a few examples.  How does one harness the wealth of information contained in these non-standardized formats, IF you are trying to capitalize on your existing data management infrastructure?  Microsoft [...]<script type="text/javascript">SHARETHIS.addEntry({ title: "Get a handle on Unstructured Data", url: "http://thefuturevalueofbusiness.com/get-a-handle-on-unstructured-data.htm" });</script>]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="0in 0in 10pt;"><span style="small;"><span style="Calibri;">One of the big topics in data management these days is Unstructured Data.<span style="yes;">  </span>What is it?<span style="yes;">  </span>Word documents, spreadsheets, video, images, email, and instant messaging are a few examples.<span style="yes;">  </span>How does one harness the wealth of information contained in these non-standardized formats, IF you are trying to capitalize on your existing data management infrastructure?<span style="yes;">  </span>Microsoft has attempted to answer this question with its upcoming release of SQL Server 2008 (SS2008).<span style="yes;">  </span></span></span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Calibri;">Due out later this year, SS2008 provides built-in support for Unstructured Data through the FILESTREAM functionality.<span style="yes;">  </span>FILESTREAM combines the power of a relational database platform with the storage flexibility of a NTFS file system.<span style="yes;">  </span>This is accomplished by storing references within the database to binary large object data (BLOBs) residing on the file system.<span style="yes;">  </span>In this fashion, SS2008 manages access and interaction with the information, but is not responsible for the direct storage of it.<span style="yes;">  </span>Unstructured Data can be accessed through typical Transact-SQL statements or via Win32 API calls.<span style="yes;">  </span>FILESTREAM is a good option to consider when objects being stored are larger than 1 MB in size and is limited only by the volume size of the underlying file system.<span style="yes;">  </span>If objects are &lt;1 MB on average, you’ll get better performance by using the Varbinary(max) data type directly within the database.</span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="small;"><span style="Calibri;">From a security standpoint, FILESTREAM fits neatly into the database.<span style="yes;">  </span>If a user has permission to query a table and column containing FILESTREAM data, they are able to access the Unstructured Data.<span style="yes;">  </span>This access however does not carry forward at the file system level.<span style="yes;">  </span>Only the account running the SQL Server service account has access to the files at the file system level.<span style="yes;">  </span><span style="yes;">  </span></span></span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Calibri;">Is this only way to deal with Unstructured Data?<span style="yes;">  </span>Of course not, but it is an option.<span style="yes;">  </span>There are some limitations when using FILESTREAM with other SS2008 functionality.<span style="yes;">  </span>Special consideration needs to be addressed when utilizing Database Snapshots, Mirroring, Replication, Log Shipping, and Clustering.</span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Calibri;">Continue to browse through other blogs on </span><a href="http://www.thefuturevalueofbusiness.com/"><span style="Calibri;">www.thefuturevalueofbusiness.com</span></a><span style="Calibri;"> to see conversations on SharePoint 2007 and its role in taming Unstructured Data.</span></p>
<p><span style="AR-SA;">Dave</span></p>
<p><a href="http://sharethis.com/item?&wp=2.5&amp;publisher=f31b371e-2264-4948-a2dd-94f1fb2495c5&amp;title=Get+a+handle+on+Unstructured+Data&amp;url=http%3A%2F%2Fthefuturevalueofbusiness.com%2Fget-a-handle-on-unstructured-data.htm">ShareThis</a></p>]]></content:encoded>
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		<title>Treat the Customer Like a Prince&#8230;</title>
		<link>http://thefuturevalueofbusiness.com/treat-the-customer-like-a-prince.htm</link>
		<comments>http://thefuturevalueofbusiness.com/treat-the-customer-like-a-prince.htm#comments</comments>
		<pubDate>Tue, 06 May 2008 19:15:40 +0000</pubDate>
		<dc:creator>AndrewHamann</dc:creator>
		
		<category><![CDATA[Business &amp; Leadership]]></category>

		<category><![CDATA[Customer Loyalty]]></category>

		<category><![CDATA[Customer Service]]></category>

		<category><![CDATA[Expectations]]></category>

		<category><![CDATA[Machiavelli]]></category>

		<category><![CDATA[Service]]></category>

		<category><![CDATA[The Prince]]></category>

		<category><![CDATA[Trust]]></category>

		<category><![CDATA[Tuesday Model]]></category>

		<category><![CDATA[Understanding]]></category>

		<guid isPermaLink="false">http://thefuturevalueofbusiness.com/?p=119</guid>
		<description><![CDATA[Is it better to be loved or to be feared?   The ends justify the means.  One must be a fox as well as a lion etc. AH The Prince, great book, a lot of interesting concepts, but why am I writing about a book most people were forced to read in college? [...]<script type="text/javascript">SHARETHIS.addEntry({ title: "Treat the Customer Like a Prince&#8230;", url: "http://thefuturevalueofbusiness.com/treat-the-customer-like-a-prince.htm" });</script>]]></description>
			<content:encoded><![CDATA[<p id="c__a3" align="left">Is it better to be loved or to be feared?   The ends justify the means.  One must be a fox as well as a lion etc. AH <a title="The Prince" href="http://www.amazon.com/Prince-Niccolo-Machiavelli/dp/0937832383/ref=pd_bbs_sr_1?ie=UTF8&amp;s=books&amp;qid=1210101102&amp;sr=8-1"><span id="coit0"><span style="text-decoration: underline;">The Prince</span></span></a>, great book, a lot of interesting concepts, but why am I writing about a book most people were forced to read in college?  Well for one, I like it.  But the real reason why I am thinking about Niccolo Machiavelli, is because of work.</p>
<p id="tdj60" align="left">
<p id="tdj61" align="left">Recently, I wrote a blog post on a project that I was working on for my supervisior.  It was concerning Tuesdays, and customer loyalty.  Customer Loyalty, seems pretty important no?  If your customers aren&#8217;t loyal, it&#8217;s probably because of something you did, or perhaps didn&#8217;t do.  Referrals are one the best forms of marketing or advertisement, you only refer who you enjoyed working with in one capacity or another.  Also we tend to work and or buy things from people we like.  This is why networking is so vital.  That&#8217;s all I ever heard about at the Williams College of Business at Xavier- &#8220;networking-networking-networking.&#8221;  Given the aforementioned, I think that customer service, and to be more precise, customer loyalty is paramount.  So then, why <span id="jnd50"><span style="text-decoration: underline;">The Prince</span></span> as a preamble.</p>
<p id="rb5.0" align="left">
<p id="rb5.1" align="left">As the first line of my rant goes, is it better to be feared or loved?  According to Niccolo Machiavelli, it is best be both, but seeing how this is rarely accomplished, it is better that you are feared than loved.  There is no real concise way to put his explanation on why, but he does give his reasons.  Again, why am I writing this?  I tend to read a lot of philosophy and I find that it inspires me.  Not that I think that our customers should be loyal due to fear of retribution.  Personally, I say neither answer is right.  I say that, better than being feared or loved is being respected.  If people fear you, they will due only what is necessary to not be punished,  which will render you moderate at best results.   Love on the other hand can, at times, skew people&#8217;s judgment, which can lead to a lack of necessary constructive criticism.  If I was starting a business, the last thing that I would want is a bunch of &#8220;yes men&#8221; to back me up or take point.  R-E-S-P-E-C-T is king, people want to do good for those they admire, they want to work with those they admire, they are loyal to those they admire.  This is why Fortune, ranks the &#8220;most admired companies.&#8221;</p>
<p id="kzxo0" align="left">
<p id="kzxo1" align="left">Now considering my recent project, in my humble opinion, customer loyalty comes down to respect.  Given to and received from customer to business.  It&#8217;s a two-way street.  Respect comes down to relationships, and relationships come down to the <a title="The Tuesday Model" href="http://thefuturevalueofbusiness.com/the-tuesday-model.htm">Tuesday Model</a> or The Tuesday(superscript C) Model. It&#8217;s linear.  If the customer is simply a means to an end, then the relationship will end quicker than you think.  We must remember that ultimately the customer is our &#8220;boss&#8221; and not vice versa.</p>
<p id="tdj62" align="left">
<p><a href="http://sharethis.com/item?&wp=2.5&amp;publisher=f31b371e-2264-4948-a2dd-94f1fb2495c5&amp;title=Treat+the+Customer+Like+a+Prince%26%238230%3B&amp;url=http%3A%2F%2Fthefuturevalueofbusiness.com%2Ftreat-the-customer-like-a-prince.htm">ShareThis</a></p>]]></content:encoded>
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		<title>Collaboration and Search</title>
		<link>http://thefuturevalueofbusiness.com/collaboration-and-search.htm</link>
		<comments>http://thefuturevalueofbusiness.com/collaboration-and-search.htm#comments</comments>
		<pubDate>Mon, 05 May 2008 17:03:56 +0000</pubDate>
		<dc:creator>Raveen Rajavarma</dc:creator>
		
		<category><![CDATA[IT Consulting]]></category>

		<category><![CDATA[Collaboration]]></category>

		<category><![CDATA[Enterprise 2.0]]></category>

		<category><![CDATA[Enterprise Search]]></category>

		<category><![CDATA[MOSS]]></category>

		<category><![CDATA[SharePoint]]></category>

		<category><![CDATA[SharePoint 2007]]></category>

		<guid isPermaLink="false">http://thefuturevalueofbusiness.com/?p=118</guid>
		<description><![CDATA[We collaborate and work together to achieve a common goal, sharing knowledge and ideas and creating content in the process. Often times in a business, people are collaborating around a certain issue that needs addressing or improvement or maybe brain-storming ideas to come up with a new solution or collaborating around a certain task. Typically, [...]<script type="text/javascript">SHARETHIS.addEntry({ title: "Collaboration and Search", url: "http://thefuturevalueofbusiness.com/collaboration-and-search.htm" });</script>]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="0in 0in 10pt;"><span style="Arial;">We collaborate and work together to achieve a common goal, sharing knowledge and ideas and creating content in the process. Often times in a business, people are collaborating around a certain issue that needs addressing or improvement or maybe brain-storming ideas to come up with a new solution or collaborating around a certain task. Typically, as people collaborate, content gets created in the form of an email or a document or a discussion thread or a virtual workspace or a wiki or other similar mechanism. While the collaboration activity is at its peak, it&#8217;s probably easier to keep track of this content. However, the further removed one is from the actual activity, the harder it becomes to know or remember where something might be found. And ultimately for the business, all of this content could be considered assets that need to be easily and quickly retrieved. </span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Arial;">Collaboration by its very nature creates a lot of unstructured content. Given that there isn&#8217;t a pre-defined structure, how does one go about quickly locating relevant information? It&#8217;s quite possible that the one who is looking for something might not even know where the information might reside. Is it on a file system or in a virtual team workspace or in a discussion thread or in a wiki? Also, it&#8217;s quite possible that the unstructured content that is created was actually pertaining to some structured content out in a database or a line-of-business application. Wouldn&#8217;t it be great to be able to search and reference that information as well?</span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Arial;">IDC estimates that information workers spend on average 48% of their time searching for and analyzing information, (9.5 and 9.6 hours per week, respectively) which costs an organization $28,000 per worker per year (see “The Hidden Costs of Information Work”, IDC April 2006)</span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Arial;">As mentioned last week, I&#8217;m going to look at some of the capabilities of Microsoft Office SharePoint Server 2007 (referred to in the future as SharePoint 2007) which make it such a strong contender in the Enterprise 2.0 space. With SharePoint 2007, you are able to search both structured and unstructured data and quickly find the information you might be looking for. You can search content on your file shares, your internet and intranet web sites, IBM Lotus Notes repositories, Microsoft Exchange Public folders, and of course, SharePoint sites. You can also find information stored in databases and backend Line of Business systems, such as ERP and CRM. Not only this, but you can also search for people in your organization and identify those who might have the required expertise to get a job done. The best part about SharePoint search is that it returns security-trimmed results, so that a user only gets to see what they&#8217;ve been previously authorized to see. The search experience in SharePoint 2007 is highly customizable as well so that one can display best bets, eliminate noise words, and customize the display of search results and do so much more. Another highly useful feature is that there is really no preset document limit unlike other well-known search products. </span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Arial;">An Enterprise Search feature pack is expected soon which is going to further enhance the Search experience with SharePoint and incorporate some of the powerful functionality found in Microsoft Search Server 2008, which Forrester Research has labeled as a Disruptor in Enterprise Search (see </span><a href="http://www.microsoft.com/presspass/itanalyst/docs/11062007forresterentsearch.pdf"><span style="Arial;">Microsoft: Latest Disruptor in Enterprise Search</span></a><span style="Arial;">). Also, with Microsoft&#8217;s acquisition of FAST earlier this year (see </span><a href="http://mediaproducts.gartner.com/reprints/microsoft/vol6/article4/article4.html"><span style="Arial;">Gartner Magic Quadrant for Information Access Technology, 2007</span></a><span style="Arial;">), which Microsoft plans to integrate into SharePoint Search, it&#8217;s going to make the already powerful SharePoint search experience even more so. It&#8217;s worth noting too that other software vendors have also recognized the power of SharePoint Search and are integrating their products with SharePoint to leverage its powerful search functionality (for example, look at this news article about an </span><a href="http://www.networkworld.com/news/2008/040708-jive-software-sharepoint.html"><span style="Arial;">open source collaboration vendor</span></a><span style="Arial;"> integrating with SharePoint for its Search functionality). </span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Arial;">So with SharePoint 2007, you can pretty much assume that you will be able to search and retrieve the content you’re looking for. For more details, look at </span><a href="http://www.microsoft.com/enterprisesearch/default.aspx"><span style="Arial;">Enterprise Search from Microsoft</span></a><span style="Arial;">.</span></p>
<p><a href="http://sharethis.com/item?&wp=2.5&amp;publisher=f31b371e-2264-4948-a2dd-94f1fb2495c5&amp;title=Collaboration+and+Search&amp;url=http%3A%2F%2Fthefuturevalueofbusiness.com%2Fcollaboration-and-search.htm">ShareThis</a></p>]]></content:encoded>
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		<title>Dashboards for Dentists</title>
		<link>http://thefuturevalueofbusiness.com/dashboards-for-dentists.htm</link>
		<comments>http://thefuturevalueofbusiness.com/dashboards-for-dentists.htm#comments</comments>
		<pubDate>Thu, 01 May 2008 14:04:27 +0000</pubDate>
		<dc:creator>Dave Cordas</dc:creator>
		
		<category><![CDATA[Featured]]></category>

		<category><![CDATA[IT Consulting]]></category>

		<category><![CDATA[Dashboards]]></category>

		<category><![CDATA[David Cordas]]></category>

		<category><![CDATA[LUCRUM]]></category>

		<category><![CDATA[Visualize]]></category>

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		<description><![CDATA[This week I had my bi-yearly checkup with my dentist. I have never really minded going to these appointments. For the most part, other than always being gently scolded for not flossing regularly (come on, it’s a pain to do!), my visits are routine and without surprises. Over the last 10 years or so, one [...]<script type="text/javascript">SHARETHIS.addEntry({ title: "Dashboards for Dentists", url: "http://thefuturevalueofbusiness.com/dashboards-for-dentists.htm" });</script>]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="0in 0in 10pt;"><span style="Calibri;">This week I had my bi-yearly checkup with my dentist.<span style="yes;"> </span>I have never really minded going to these appointments.<span style="yes;"> </span>For the most part, other than always being gently scolded for not flossing regularly (come on, it’s a pain to do!), my visits are routine and without surprises.<span style="yes;"> </span>Over the last 10 years or so, one item I have always puzzled about is the WALL of patient files that exist behind the receptionist’s desk.<span style="yes;"> </span>How many patients’ records exist in that wall?<span style="yes;"> </span>How many are active patients?<span style="yes;"> </span>How many versions of x-rays exist per folder?<span style="yes;"> </span>What happens if the office goes up in smoke or is the victim of water damage?<span style="yes;"> </span>Does the history of the patient disappear?</span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Calibri;">Well this visit was a bit different, let me explain.<span style="yes;"> </span>I sat down in the chair and my hygienist explained it was time for x-rays.<span style="yes;"> </span>Ok no problem…put on lead vest…open wide and bite down on film…absorb some radiation…print out x-ray…review x-ray on white screen.<span style="yes;"> </span>To my surprise, my assumed process stopped at “absorb some radiation”.<span style="yes;"> </span>Instead of printing out the x-ray to film, the results of my x-ray immediately displayed on a LCD monitor next to my chair within “Dave’s dashboard”!<span style="yes;"> </span>My dentist had recently installed a new system and was in the process of converting the WALL into the digital age.</span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="small;"><span style="Calibri;">So what did “Dave’s dashboard” include?<span style="yes;"> </span></span></span></p>
<ul>
<li>
<div class="MsoListParagraphCxSpFirst" style="l0 level1 lfo1;"><span style="minor-latin;">A repository of x-ray films.<span style="yes;"> </span>This allows the dentist to quickly move between versions of films and allows him to monitor changing patterns in the mouth (tooth gaps widening/shrinking, jaw alignment, etc.)</span></div>
</li>
<li>
<div class="MsoListParagraphCxSpFirst" style="l0 level1 lfo1;"><span style="minor-latin;">Historical view of past visits.<span style="yes;"> </span>Included were procedures performed, costs associated, insurance company billed, future scheduled visits, etc.</span></div>
</li>
<li>
<div class="MsoListParagraphCxSpFirst" style="l0 level1 lfo1;"><span style="minor-latin;">A graphical representation of all the teeth in MY mouth.<span style="yes;"> </span>It showed my incisors, my molars, etc.<span style="yes;"> </span>But the neat part was that if something was “special” about a tooth, that “special” was represented in the graphic. </span><span style="minor-latin;">Fillings were shaded grey. </span><span style="minor-latin;">Cosmetic work was green. </span><span style="minor-latin;">Areas “being watched” were blue. </span><span style="minor-latin;">I was told areas with potential enamel problems would be another color.</span></div>
</li>
<li>
<div class="MsoListParagraphCxSpFirst" style="l0 level1 lfo1;"><span style="minor-latin;">A bunch of other “tabs” of information that I wasn’t able to view (couldn’t ask, mouth was full)</span></div>
</li>
</ul>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Calibri;">How cool is that?<span style="yes;"> </span>All information about a patient was online and accessible in a concise easy to read format.<span style="yes;"> </span>A format that can be shared directly with the patient to help them understand why their tooth is hurting or what their teeth may look like “after” a cosmetic change.</span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Calibri;">I attempted to ask my dentist about the software to get a feel for what technologies were used to create this.<span style="yes;"> </span>Obviously he didn’t have a clue, but it was running in Windows Vista and appeared to be client/server in nature.<span style="yes;"> </span>Not only did this appear to make the dentist and hygienist’s job easier from a paperwork perspective, but now this vital information was easily maintained, backed up and tucked away in the event of an office disaster.<span style="yes;"> </span>The reliance on the WALL was subsiding.<span style="yes;"> </span>So in a world where businesses are consistently trying to improve themselves, exposing the same old information in new exciting ways may just help turn on a light bulb to a new way of thinking or acting/reacting…even a dentist.</span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Calibri;">If I ever need to change dentists, I now only have to request my records be forwarded electronically to my next dentist.<span style="yes;"> </span>I don’t plan on doing so anytime soon though.<span style="yes;"> </span>I very pleased with my current one and he’s getting hip with the times and using software/technologies that I have expressed interests in.</span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Calibri;">Now where is that floss…</span></p>
<p class="MsoNormal" style="0in 0in 10pt;"><span style="Calibri;">Dave</span></p>
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